Ship Agency
The range of services that we provide but not limited to are as follow:
Strict Standard Operating Procedures (SOP) are laid out for handling vessel’s call for cargo operations at oil terminals. From receipt of voyage orders to vessel’s departure, all guidelines are strictly adhered to by our agents. By coordinating with all stakeholders , our SOP requires our agents to update berthing prospects at least twice a day We understand that all information acquired are crucial for ship operators to fix/update next employment, for charterer’s to push receivers and for both parties to monitor lay time. Besides cargo operations ex terminal, we handle about 5 Ship To Ship (STS) transfers monthly at waters off Singapore, namely Tanjung Pelepas, Karimun, Nipah Anchorages. Appointment of STS service providers and permit applications can be arranged upon request.
HUB AGENCY SERVICES
By appointing us as hub agent, we assist principals with requesting, negotiating and appointing of port agents worldwide. Principals still retain full control over port agents with us acting on their behalf which would save them time (due to time difference, prompt action taken) and concentrate on freight negotiations.
DOCUMENTATIONS
At times, shipping documents are required to be replaced or re-issued, which we are familiar with and able to assist. In addition, our agents are proficient in issuing of shipping documents i.e Bill of Lading, Certificate of Origin, Manifest with no tolerance for errors as we understand the importance of these documents for financial purposes.